Answers to common questions
We put together clear answers about our carrot oil line, from choosing the right formula and jar size to how orders work through our retail partner.
Can I buy products directly on this website?
No, this site is our product catalog. Every item listing directs you to our retail partner, where checkout, payment, packing and delivery take place.
What is the difference between the cream and the lotion?
Both formulas share our blend of carrot oil, beta-carotene and vitamins A and E. The cream has a thick, rich texture in a jar or tube, while the lotion is lighter and pours easily from a bottle for all-over body care.
Which size of cream should I choose to start with?
If you are trying Caro White for the first time, our 30 ml tube or 120 ml jar is a practical place to begin. The larger 300 ml and 500 ml jars are made for regular, everyday care once you know the formula suits your routine.
Is it better to choose a set rather than single pieces?
A set lets you try complementary textures together, such as pairing a daily cream with our soap or lotion, in a single purchase from the retail partner.
How do order tracking and returns work?
Because every purchase is placed on the retail partner site, that retailer handles order processing, shipping updates and any return requests according to their own store policies.
How can I tell a genuine Caro White jar from lookalike products?
Look for our signature orange and white packaging with carrot artwork, the Caro White name printed in large white lettering, and Dream Cosmetics listed on the label. Imitations often copy the colors but use a slightly different name.